Valenti Mart — Online Shopping for Fashion, Electronics & More (https://valentimart.com) is operated by A Brand / Unit of Valenti Imperium Private Limited, 69 Sammilani Park, Rajapur, East, BL-A, 2nd-Floor, Flat-2B, Santoshpur, Kolkata, West Bengal 700075, India (CIN U47912WB2026PTC289502, GSTIN [to fill]). Valenti Mart — Online Shopping for Fashion, Electronics & More is an online marketplace: independent sellers list and sell their products; Valenti Mart — Online Shopping for Fashion, Electronics & More provides the platform, payments, delivery and support. Contact: support@valentimart.com · 033-4531-1925.
1. Your status
You join Valenti Mart — Online Shopping for Fashion, Electronics & More as an independent platform worker and choose when to go online and which orders to take. This is not an employment contract. Under the Code on Social Security, 2020 you can register on the government portal (e-Shram / the platform-worker portal) for social security schemes; Valenti Mart — Online Shopping for Fashion, Electronics & More shares your details with the portal as the law requires and pays any aggregator contribution the Government notifies.
2. Documents you must keep valid (Motor Vehicles Act, 1988)
- A valid driving licence for your vehicle class; the vehicle's registration certificate; valid insurance (at least third-party); a valid PUC certificate.
- Any permit or commercial registration your State requires for delivery work.
- Upload them in the app and keep them up to date; expired documents pause your account.
3. Safety first
- Helmet always (and for any pillion); obey speed limits and signals; never ride after alcohol or drugs; no phone in hand while riding.
- In rain, storm, flood or unrest, stop somewhere safe — no order is worth an accident. Use SOS in the app in an emergency.
- Road reports you make help everyone — report only what you see.
4. Pay
- Each order shows its pay before you accept it. Pay includes the distance, the vehicle needed, relay legs, rain / rush and peak bonuses, and high-demand move bonuses (paid with the next delivery picked up in that area).
- Payouts go to your bank or UPI as shown in Earnings; every amount is listed.
- Cash collected on delivery belongs to the customer's order and must be deposited as the app shows.
5. Parcels & proof
Check the seal, take the photos the app asks for, and hand over only with the receiver's code. Lost or damaged parcels are investigated using these records; you are only responsible when the records show it was your fault.
6. Location & data
While you are online or carrying an order, your location, route and speed are recorded to give you orders, show customers their delivery, keep you safe and settle disputes. See the गोपनीयता नीति.
7. Insurance & accidents
Report any accident immediately through SOS or support. Valenti Mart — Online Shopping for Fashion, Electronics & More will help with any accident cover it provides for active deliveries; details are in the app.
8. Ending
You may stop at any time. Valenti Mart — Online Shopping for Fashion, Electronics & More may suspend access for unsafe riding, fraud, abuse, or invalid documents, with reasons shown in the app and a way to appeal through the Grievance Officer.