সাম্প্রতিক খোঁজএই সপ্তাহের ট্রেন্ডিংমুছুন
📍 আপনার এলাকার পণ্য ও ডেলিভারির সময় দেখুন:
₹ INR
লগইন / সাইন আপ
Valenti Mart-এ বিক্রি করুন বিক্রেতা লগইন আমাদের সাথে ড্রপশিপ করুন অ্যাফিলিয়েট হন
24/7 সহায়তা
033-4531-1925
এই নিন 10% ছাড় আজই আপনার প্রথম অর্ডারে — কোড ব্যবহার করুন WELCOME10 চেকআউটে।
এখনই কিনুন📍 আপনার এলাকার পণ্য ও ডেলিভারির সময় দেখুন:
সর্বশেষ আপডেট: 19 অক্টোবর 2026
When you use Valenti Mart — Online Shopping for Fashion, Electronics & More, we collect: your name, email, phone number, and delivery addresses; order and payment details (we do not store full card numbers — payments are processed by our payment gateway partner); your wallet and referral activity; and product reviews you submit.
To protect both customers and sellers in the event of a damage, missing-item, or "wrong product" dispute, we operate a video evidence chain of custody:
While a delivery partner has your order marked "Out for Delivery," their device shares live GPS location so you can track your order's approach in real time. This location data is only visible on your own order's tracking page, is not stored permanently beyond what's needed to display the live map, and stops being shared once the delivery is completed.
Delivery network (relay) records. When a parcel is passed from one of our riders to another, we record who handed it over, who received it, the approximate place and the time, verified with a one-time code. This chain-of-custody record is kept with the order for claims, safety and legal purposes, and is shown to you as a simple handover log without the riders' personal details.
Your delivery location. We use the location you save for delivery (or an approximate area while browsing) to calculate the distance from the seller or warehouse, choose the route (local rider, rider relay or courier) and show an expected delivery time. We do not track your device's location.
A one-time PIN is generated for each order once it's out for delivery, sent to you via WhatsApp/SMS, and must be shared with your delivery partner to confirm receipt. Do not share this OTP with anyone claiming to be from Valenti Mart — Online Shopping for Fashion, Electronics & More over phone or email — our team will never ask for it outside of the actual delivery moment.
Conversations with our AI support assistant and any support tickets you raise (including attached order details) are logged so our team can review conversation quality and follow up on unresolved issues. The AI assistant only ever references your own real order data — it does not have access to other customers' information.
We use cookies to remember your recently viewed products (so we can show you a "Recently Viewed" section), to attribute a purchase to an affiliate's referral link where applicable, and to keep you logged in. You can clear cookies at any time via your browser settings.
আপনার অর্ডার প্রসেস ও ডেলিভারি করতে, কাস্টমার সাপোর্ট দিতে, অর্ডার/ডেলিভারির খবর পাঠাতে (WhatsApp/SMS/ইমেল), আপনার পছন্দমতো পণ্য সাজেস্ট করতে, প্রতারণা ঠেকাতে ও পরিষেবা উন্নত করতে।
We share the minimum information necessary for order fulfilment: your name, delivery address, and phone number are shared with the vendor/supplier fulfilling your order and the delivery partner assigned to it. Vendors do not receive your payment details.
Some products are shipped directly by our partner suppliers or courier companies (for example Shiprocket and its couriers). They receive only what is needed to deliver: your name, delivery address, phone number and the items — never your payment details. Shipping labels carry your name, address, phone, the order number and a QR code.
Tracking page. Anyone can check an order's status on our public tracking page with the order number এবং the last 4 digits of the phone number used for the order. It shows the status, expected time, courier/AWB and handover log — never your name or address. Repeated wrong attempts are blocked.
You may request a copy of your data, ask us to correct inaccurate information, or request account deletion by contacting us at support@valentimart.com. Some order and financial records may be retained as required by law even after account deletion.
Questions about this policy? Reach us at support@valentimart.com or 033-4531-1925, or raise a সাপোর্ট টিকিট.
সহায়তা সহকারী
আপনার অর্ডার, পণ্য বা নীতি সম্পর্কে জিজ্ঞাসা করুন